Planning
Preparing a Towing Business for a Freight Delivery
Collect the site and receiving facts needed to quote, schedule, unload, and inspect a delivery.
Tell the carrier where the pallet will actually be received. Access, unloading and a reachable contact matter as much as the street address.
Describe site access
Record the correct gate, approach road, hours, appointment requirements and restrictions on delivery vehicles. Distinguish the yard from a separate office address.
Confirm the unloading method
Identify the dock or equipment available. Confirm any liftgate or limited-access service in the order so the driver and receiving team expect the same arrangements.
Inspect before distribution
Check the pallet and visible packaging at handover, record damage according to the carrier's process, and count physical units before distributing stock. Keep the delivery record with the purchase information.
Use on the job
Freight receiving checklist
Frequently asked questions
Questions this guide answers
What delivery details should a towing yard provide?
Provide the exact receiving location, access hours, gate and route details, truck restrictions, unloading method, contact, backup, and appointment requirements.
What if the yard has no dock or forklift?
Confirm a freight service and unloading method that fit the site before shipment. Liftgate and limited-access services must be included when required.
When should freight damage be documented?
Inspect and document visible damage before signing the delivery record, then follow the selected carrier and seller process for concealed damage or shortage.